Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of our website, including any purchases of digital products, online courses, downloadable content, or services offered on this website (“Products”). By using the website or purchasing Products, you confirm that you accept these Terms. If you do not agree with these Terms, you must not use this website.

This website is operated by:
Volker Buntrock
97D Horninglow Road North
Burton-Upon-Trent
DE13 0SR
United Kingdom
Email: roa@rohinie.com
VAT Number: GB 498 1941 38

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts under applicable laws.

3. Products and Availability

We offer digital products, online courses, downloadable content, and services. Product descriptions are provided with reasonable accuracy, but minor variations may occur. We reserve the right to modify, update, or discontinue Products at any time without notice.

4. Prices and Payment

All prices are listed in GBP (£) unless otherwise stated.

VAT Calculation: VAT will be applied in accordance with applicable tax laws. Depending on your location, VAT may be calculated automatically at checkout (including UK VAT, EU VAT, or no VAT for non‑EU countries).

Payments must be completed before access to digital products is granted. We accept the payment methods displayed at checkout. We are not responsible for any additional charges imposed by banks, payment processors, or currency conversion providers.

5. Delivery of Digital Products

Digital products are delivered electronically, typically through email, a download link, or course/platform access. Delivery normally occurs immediately after successful payment unless otherwise indicated. If delivery fails or you do not receive access, contact us at roa@rohinie.com.

6. Refunds and Cancellations

6.1 Digital Products & Downloads

Because digital products cannot be physically returned, refunds are only provided when the product was not delivered, the file is defective and a replacement cannot be provided, or applicable consumer protection laws require a refund. Once a digital download has been accessed or downloaded, you expressly waive your statutory right to cancel under the Consumer Contracts Regulations 2013.

6.2 Online Courses

Refunds for online courses may be offered if no course content has been accessed and the refund request is made within 14 days of purchase. Once you begin accessing course content, your statutory cancellation rights under the Consumer Contracts Regulations 2013 no longer apply.

6.3 Services

Refunds for services are only available if the service has not yet been started.

7. Intellectual Property

All products, including videos, documents, downloads, graphics, course materials, and text, are protected by copyright. Upon purchase, you receive a personal, non‑exclusive, non‑transferable licence to use the product.

You may not, without prior written permission:

• share,
• resell,
• distribute,
• publicly upload, or
• modify products for commercial purposes.

All rights not expressly granted are reserved.

8. User Accounts

If access to products requires an account, you agree to provide accurate information, keep login details confidential, and notify us of any unauthorised access. We may suspend or terminate accounts that violate these Terms. Suspended or terminated accounts are not entitled to refunds.

9. Account Sharing Prohibition

You are strictly prohibited from sharing your account or login credentials with any third party, allowing others to access purchased content through your account, or reselling or transferring access rights. Accounts found to be shared or misused may be terminated without entitlement to refunds.

10. Prohibited Use

You agree not to use the website or any Products for any unlawful or harmful purpose, including but not limited to:

• hacking or attempting to disrupt the website,
• scraping or automated data extraction,
• reverse engineering digital products,
• uploading malware or harmful code,
• infringing intellectual property rights,
• violating privacy or data protection laws.

11. Disclaimer of Warranties

Products and website services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, error-free functionality, compatibility with all devices or software, or that content is free from inaccuracies. All implied warranties, to the extent permitted by law, are excluded. Nothing in these Terms excludes or limits your statutory consumer rights.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect or consequential damages, loss of business, profit, income, or data, or issues caused by third‑party providers (hosting, payment processors, etc.).

Nothing in these Terms excludes liability for:

• fraud or fraudulent misrepresentation,
• death or personal injury due to negligence,
• or any liability that cannot legally be excluded.

13. Consumer Rights (UK & EU)

Nothing in these Terms affects your statutory consumer rights. EU consumers are protected under the EU Digital Content Directive 2019/770. UK consumers are protected under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

14. External Links

Our website may contain links to third‑party websites. We are not responsible for their content, accuracy, security, or availability. Access to third‑party websites is at your own risk.

15. Force Majeure

We shall not be liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, power outages, internet failures, war, terrorism, civil unrest, strikes, or failure of hosting or cloud providers. Obligations are suspended during such events.

16. Changes to These Terms

We may update or amend these Terms periodically. The most recent version will always be published on this website. Continued use of the website after updates constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

18. Privacy Policy

Your personal data will be processed in accordance with our Privacy Policy, available on this website.

19. Contact

For questions or concerns regarding these Terms or your purchases, contact: roa@rohinie.com